Accessibility

Accessibility at Brighton Tours

At Brighton Tours, we want every passenger to feel welcome and supported when travelling with us. We are committed to providing safe, comfortable and inclusive travel experiences for passengers with different mobility and accessibility needs.

When you are joining one of our sightseeing tours, travelling as part of a group, our team will do its best to help make your journey as smooth and comfortable as possible.

Accessible Transport

Accessible vehicle options may be available for passengers who use wheelchairs or have limited mobility.
Suitable vehicles can include features designed to assist with safer and easier boarding.
Wheelchair spaces and appropriate restraint systems may be available depending on the vehicle allocated.
Convenient seating can be arranged where possible for passengers who may require easier access when boarding or leaving the coach.

Passenger Assistance

Our team can assist passengers who may need additional support during their journey.
Drivers and staff aim to provide respectful, considerate and helpful service to passengers with accessibility requirements.
Assistance with boarding, disembarking and luggage may be available where required.
We encourage passengers to let us know in advance of any mobility concerns so that appropriate arrangements can be made.

Accessibility Requirements When Booking

If you or someone travelling with you has specific accessibility requirements, please advise our team at the time of booking.

Providing this information in advance allows us to better understand your needs and determine the most appropriate transport arrangements for your journey.

Our team can also work with organisers, schools, families and community groups to discuss accessibility requirements before travel.

Making Travel More Inclusive

We believe memorable travel experiences should be available to as many people as possible. Our goal is to help passengers enjoy Sydney and surrounding destinations with greater comfort, confidence and peace of mind.

Where accessibility arrangements are required, we encourage passengers to contact us before booking so we can discuss available options and help plan the journey appropriately.

Our Commitment to Accessible Travel

Brighton Tours is committed to continually improving the accessibility and inclusiveness of our services.

We value feedback from passengers, families, carers and group organisers. Your feedback helps us identify opportunities to improve the travel experience and provide better support for passengers with accessibility needs.